Shipping policy
Shipping Policy
At Luxora we are committed to delivering your order quickly and safely.
Order Processing Time
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All orders are processed within 1–3 business days
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Orders are not processed or shipped on weekends or holidays
If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Time Estimates
Shipping times vary depending on your location:
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United States: 5–10 business days
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Canada: 7–12 business days
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International: 10–20 business days
Please note: These are estimated delivery times and are not guaranteed.
Shipping Costs
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Shipping rates are calculated at checkout
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We may offer free shipping promotions from time to time
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
Delayed or Lost Packages
We are not responsible for delays caused by:
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Shipping carriers
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Customs processing (for international orders)
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Incorrect or incomplete shipping addresses
If your package appears lost, please contact us and we will assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Customs, Duties & Taxes
For international orders:
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Customers are responsible for any customs fees, duties, or taxes
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These charges are not included in the product or shipping price
Contact Us
If you have any questions about your order, please contact us